At FormAi, we strive to provide the best possible user experience with our premium extension. We want you to be fully satisfied with your purchase. Please read our refund policy carefully before making any decisions regarding your subscription.
Subscription Model
This extension operates on a subscription-based model. Users have access to premium features upon purchasing a subscription. You may cancel your subscription at any time, but please note the following refund conditions.
Refund Eligibility
Refunds will only be processed under the following circumstances:
- Refunds are initiated only when there is a technical fault or malfunction from our side.
- If you experience any issue with the extension that renders it unusable or severely impacts its intended performance, please contact us for support. We will attempt to resolve the issue.
- If we are unable to fix the issue, and it is verified to be a fault on our side, a refund will be processed within 15 business days.
Refund Restrictions
Refunds will not be issued in the following cases:
- Refunds will not be initiated for any personal reasons, including a change of mind or dissatisfaction that is not caused by technical issues.
- Once the subscription period is active and functioning correctly, we are unable to offer refunds unless there is a system or technical issue from our side.
- Refund requests outside of the eligible scenarios will not be processed.
Subscription Cancellations
While refunds are limited to technical problems, you may cancel your subscription at any time without incurring additional charges. Upon cancellation, you will retain access to the premium features until the end of the current billing period.
How to Request a Refund or Cancel Your Subscription
If you believe you are eligible for a refund due to a technical issue or wish to cancel your subscription, please reach out to us using the contact details below. Our team will review your request and provide assistance as soon as possible.
For any inquiries, please contact us via our website.